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Quality policy and environmental management

The MANAGEMENT of CASA KIRIKO, S.L. Being aware of the importance that quality has in the current and future business sector, wants to achieve through the implementation of a Quality and Environmental Management System according to the standards UNE-EN ISO 9001: 2015 and UNE- EN ISO 14001: 2015 and System of Good Manufacturing Practices according to the UNE-EN ISO 22716: 2017 standard, for the Design and production of cleaning articles in liquid format and their packaging and Management of the production of cleaning articles in powder format and tablets the following points of their Quality politics:

  • Comply with the legal requirements that affect our organization, those of our clients and our own, as well as other requirements.
  • Permanent continuous improvement of quality and competitiveness, which allows to obtain the best product and service at the lowest possible cost, and commitment to continuous improvement of the environmental management system, to improve the environmental performance of our organization.
  • The implementation of good manufacturing practices for cosmetic products, to ensure their quality.
  • Respond to all the dissatisfactions made by our clients, both in the form of complaints and claims.
  • Enhance the participation of all the people of the company in the solution of problems and continuous improvement.
  • Commitment to the protection of the environment, including the prevention of pollution and the sustainable use of resources, mitigation of climate change, protection of biodiversity and ecosystems.

All this, together with the Integrated Management System, developed and implemented in all areas of the organization, allows us to achieve the established goals and take the appropriate actions and measures to correct any deviation from the objectives set.

These principles are developed in this Quality and Environmental Management Manual that links all the company’s personnel. Quality management is achieved in CASA KIRIKO, S.L. by strictly observing the guidelines contained in this manual. These guidelines are defined in quality and technical procedures.

Only with the effort of each and every one of the members of CASA KIRIKO, S.L., as well as with the commitment of the MANAGEMENT with the continuous improvement, will it be possible to achieve the objectives set.





Casa Kiriko has implemented an environmental management system according to ISO 14001 in which the life cycle of the services we provide is taken into account. This implies that:

o Inputs and outputs are considered in all environmental processes.

o The aspects and environmental impacts that occur in our activity are evaluated periodically.

o There is a system to update environmental legal requirements and ensure compliance.

o Through the established environmental operational control, legal compliance is maintained and environmental impacts and aspects are maintained within an acceptable order of magnitude.

o If any type of environmental accident occurs, the environmental emergency protocols will be implemented.

o Audits are planned and conducted to ensure compliance with system requirements.

Casa Kiriko has information on environmental performance available to interested parties who request them. To request it, an e-mail will be sent to the email, indicating environmental data that are requested and reason for which they are requested. In the shortest time possible, Casa Kiriko will respond to requests.


Environmental Performance Evaluation

Casa Kiriko is an organization committed to the continuous improvement of environmental control and following the guidelines set out in our Quality and Environment policy we have implemented an Environmental Management System in accordance with the requirements of the ISO 14001 standard, for which we are committed to preventing pollution and protect the environment, through management guidelines in the factory.

Derived from the aforementioned Environmental Management System, Casa Kiriko has carried out, according to its P-14 “Environmental Aspects” procedure, an identification and evaluation of the significant environmental aspects of all present and future past activities, products and services of Casa Kiriko. To this end, environmental impacts have been identified and evaluated in terms of consumption, generation of waste, discharges, emissions, etc. in manufacturing, storage, office, laboratory and external areas.

In relation to the environmental performance of Casa Kiriko’s activities in 2017, it should be noted:

o In 2017, after the adaptation of the new version of the standard, our Environmental Management System was certified according to the requirements of the new edition of the standard (UNE EN ISO 14001: 2015).

o Consumption of raw materials, energy and water has been reduced.

o Discharges are kept below the limits stated in the municipal ordinance, this environmental aspect being controlled by the competent administration thanks to the installation of a sampler.

o The production of waste as contaminated absorbers and toner has increased in 2017, these being the most significant environmental aspects in the organization.

o Atmospheric pollution is not significant, being the values ​​of the last regulatory measurement below the legal limits.

As conclusions of this evaluation, the following environmental objectives have been established for 2018, aimed at reducing or eliminating the impacts of the significant environmental aspects and the continuous improvement in the environmental performance of Casa Kiriko

o Reduce the production of contaminated absorbents registered in 2017 by at least 5%.

o Reduce toner waste production registered in 2017 by at least 5%.


The management of Casa Kiriko, based on its quality and environmental management system and according to the UNE EN ISO 9001: 2015 and UNE EN ISO 14001: 2015 standards, communicates to its external suppliers that they will be subjected to a continuous evaluation process. an annual re-evaluation, based on possible incidents in the products or services provided.

In case your evaluation is negative (very serious or repetitive incidents), you will be formally informed.

The suppliers are approved based on the following criteria:

– They have developed and implemented a Quality System based on the UNE-EN-ISO 9000 norm or an Environmental Management System based on the UNE-EN ISO 14001 norms or the EMAS Regulation.

– They have certified their Quality System or Environmental Management by an independent entity, accredited or recognized by ENAC, which assures the supplier or subcontractor regarding quality and correct environmental management.

– They are historical suppliers of CASA KIRIKO, S.L. This requirement includes those suppliers that have demonstrated over a period of one year that they are capable of maintaining the required quality requirements and perform a correct environmental management.

– Quality and value for money in the supplies and / or services provided.

Those suppliers that do not meet any of these requirements will not be part of the list of approved suppliers.

Independently of the annual evaluation of suppliers, they are followed up on the basis of the following guidelines.


A supplier or subcontractor will cease to be an approved supplier before the annual evaluation in the event that:

– More than 3 non-conformities appear in the current year that give rise to corrective action in the established controls, in the technical requirements and delivery terms defined by CASA KIRIKO, S.L.

– They fail to comply with some of the requirements, which determined their initial evaluation

– If your inability to supply or provide service resulted in the loss of the client.

The information used to carry out this follow-up comes from the reports of non-conformities, where the deviations (detected during inspections or due to complaints) are recorded, from that supplier and the follow-ups to check that they maintain the homologation, as well as the compliant orders.

When a supplier has been devalued, the Management Manager will notify the supplier in writing of such event, in order to rectify their attitude and thus achieve mutual benefit.

The monitoring data will be studied in reviews by management. In the event that the Management Officer detects that a subcontractor / supplier was in a critical situation to lose approval and several months remain for the next meeting by the management, the latter will inform the subcontractor / supplier of this fact and then call a meeting extraordinary to determine or not its devaluation.